Tag Archives: communication

A Lesson for Family Businesses from “March Madness”

You may not think of college basketball as a family business, but in a few rare cases it can be viewed through that lens. Take the McDermotts from Iowa. The father, Greg, is the head coach of the Creighton University … Continue reading

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WHO Knows WHAT and WHEN – A Key to Not Hurting Feelings

A common challenge for family members in business together is communication.  How well family members are communicating impacts the family’s ability to work together effectively, a capability that is foundational to healthy families and healthy businesses. One key to effective … Continue reading

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How is as Important as What in Decision Making

Three siblings sat in a room discussing the details of a new shareholders agreement they wanted to create. Through a recent lawsuit with two other siblings, their current shareholder agreement, which had been put together by their father, had been … Continue reading

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We Have Two Ears and One Mouth for a Reason

A couple were driving home and the wife mentioned that she talked to her brother that day.  She said she was sad because her brother had confided that he was having a tough time at work and home. She was … Continue reading

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Neuroscience and Family Business

Almost everyone remembers a time in childhood when they felt left out—the party they weren’t invited to, the snub by someone who was supposed to be a friend, the time they weren’t rewarded for a job well done, especially when … Continue reading

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Accessing Next Generation Wisdom

The senior generation of a family business was in the process of developing an employment policy for family members wanting to apply for a position. They interviewed next generation family members for their input and found some very interesting suggestions. … Continue reading

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Does Constant Communication Break Down Human Communication?

Our highly wired culture encourages us to constantly be ‘in touch’ and communicating through texts, Twitter, phone calls, emails, Facebook, Linked In, you name it…   It seems we are forever posting or checking updates, sending or responding to texts or … Continue reading

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Decisions are more likely to be sustainable and to preserve the quality of family relationships when they are perceived as “fairly derived”.

Asset sharing families often struggle with questions of fairness. It’s a familiar dilemma: Must we treat all family members the same (equally) in order to be fair? An affirmative response requires ignoring differences between people and this may be perceived … Continue reading

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Listening does not require agreement. Sometimes people just want to be heard.

Family members occasionally resist really listening to each other out of fear that listening signifies agreement. Not true. In fact, good communication may occasionally be reinforced by the conscious intention to not express agreement or disagreement, but simply to listen. … Continue reading

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“Silence Is Golden”, “Pandora’s Box”, “Peace At Any Price” undermine good communication.

All of these aphorisms have a similar goal: To suppress open communication about potentially disturbing topics. But suppressed communication does not mean an issue is not present. On the contrary, it is often the things we don’t talk about that … Continue reading

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