Tag Archives: conflict

We Have Two Ears and One Mouth for a Reason

A couple were driving home and the wife mentioned that she talked to her brother that day.  She said she was sad because her brother had confided that he was having a tough time at work and home. She was … Continue reading

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Managing Change Toolkit: Appreciative Inquiry Part 3 of 4

In keeping with the theme of change and complexity, it is well known that families who own and operate successful enterprises manage both of those at the same time and, it may seem, all the time. It isn’t enough to … Continue reading

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Are you Getting Hijacked during Conflict in your Family Business?

Have you ever been in an argument with your father (or any other family member) regarding something related to the family business where you both behaved badly, said nasty things, and essentially blew your tops? Neuroscientists call this a “limbic … Continue reading

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Decisions are more likely to be sustainable and to preserve the quality of family relationships when they are perceived as “fairly derived”.

Asset sharing families often struggle with questions of fairness. It’s a familiar dilemma: Must we treat all family members the same (equally) in order to be fair? An affirmative response requires ignoring differences between people and this may be perceived … Continue reading

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Listening does not require agreement. Sometimes people just want to be heard.

Family members occasionally resist really listening to each other out of fear that listening signifies agreement. Not true. In fact, good communication may occasionally be reinforced by the conscious intention to not express agreement or disagreement, but simply to listen. … Continue reading

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“Silence Is Golden”, “Pandora’s Box”, “Peace At Any Price” undermine good communication.

All of these aphorisms have a similar goal: To suppress open communication about potentially disturbing topics. But suppressed communication does not mean an issue is not present. On the contrary, it is often the things we don’t talk about that … Continue reading

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Good communication is more important to asset sharing families than to others.

While of course good communication is important for all families , the stakes are higher for asset sharing families. Communication breakdown, conflict, and family dissension may affect not only family relationships, but business integrity and  the  livelihood of family members, … Continue reading

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GROUPTHINK: Leads to poor decision-making.

I’ve been talking about how people make sense of the world and sometimes, as a result, align themselves with other people holding similar views. While this is simply a natural aspect of human relationships, in family businesses, this dynamic can … Continue reading

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What are Your Family’s Rules for Fighting

All families have rules for fighting, but very few families make them explicit.  Even worse many families have highly unproductive rules for fighting that leave heavy blast zones and bullet ridden bodies littered on the ground.  For business owning families … Continue reading

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Results from Bully Surveys

Last month we launched our initial ‘quick survey’ of Family Business Advisor (FBA) readers and our own FBCG advisors to get some feedback from our audience about their experience with the article’s topic.  Last month’s FBA newsletter touched on the … Continue reading

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