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What is the cost
of shipping for my order? |
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For books, standard shipping and
handling for all orders that total less than $50
is $5.00. On orders greater than $50, shipping
and handling equals 10% of the total, if the order
is mailed within the U.S. Orders shipped outside
the U.S., greater than $50 have a shipping and
handling fee of 20% of the total order. |
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How are my books sent to me? |
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In the U.S., most orders are sent
via UPS ground; small orders (1-3 Leadership Series
booklets) are mailed via U.S. Postal Service.
To other countries, we normally ship orders surface
via U.S. Postal Service. |
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Can you expedite my order? |
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Yes! We can overnight your books
via UPS or Federal Express. If you are outside
of the U.S., we can expedite via Federal Express
or the U.S. Postal Service and we will charge
you for actual shipping. For your convenience,
you may give us your shipping account number and
we will charge you directly. To make special shipping
arrangements, call us at (800) 551-0633. Orders
need to be received by 3:00 p.m. est, to be eligible
for next day delivery. |
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We are a university family
business forum/trade organization/professional
service provider. Are there any incentives we
can give our members with the Family Business
Advisor® and your other publications? |
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We work with universities, trade
organizations, and professional service providers
in special ways, with programs tailored to your
specific needs. For more information, please call
our Speakers Bureau at (800) 551-0633. |
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I own a family business and
we have a special story that can help other family
businesses - would you be interested? |
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You may reach our Managing Editor
at editor@efamilybusiness.com;
please tell us a little about your family business. |
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I am a new subscriber and would
like to order back issues - is this possible? |
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Yes! The Family Business Advisor's®
first edition was in January 1992. You can purchase
current year's and past issues for $12.50 each.
Just give us a call at (800) 551-0633. |
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Do I get any added value for
my paid subscription to the Family Business Advisor®? |
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Yes! Paid subscribers receive access
to our special Email Hotline. |
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What is your "Email Hotline?" |
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You are given a special email address
to our company. You may use this address to email
us questions or problems confronting you and your
family business. One of our editors - all experienced,
well-respected family business consultants - will
give you a specific response. If your question
is not in our editors' fields of expertise, we'll
recommend another well-qualified source of information.
The answer to just one question could repay the
cost of your subscription many times over! |
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I would like to order the Family
Business Advisor® as a gift - is this possible? |
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Sure! Just fill out the recipients'
name(s), ship-to addresses, and we will be happy
to start a subscription with the next issue. |
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What if I am not happy with
my subscription to the Family Business Advisor®? |
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We offer a full money-back guarantee.
If at any time you conclude that this news and
advisory service is not worth many times the subscription
price, we will refund all of your money and you
keep your issues and the gifts you've received. |
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I have questions you didn't
answer here. What should I do? |
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Let us know about it! Email us
at faq@efamilybusiness.com |
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